Before requesting a quotation
Identify the model or drawing, connector and pinout requirements, length, quantity, destination and any test or documentation needs. Ask for sample availability, minimum quantity, pricing validity and any customization costs to be stated explicitly.
Payment and order changes
Confirm currency, payment method, deposit, balance and bank details through an established company contact before paying. Request written confirmation of any change to quantity, drawing, packaging or delivery. Costs and timing should be agreed for the particular order.
Delivery, packaging and receipt
Agree the delivery location, trade term, freight arrangement, duties, packaging and labeling before placing an order. Confirm the production schedule separately from transit estimates. At receipt, check the shipment against the order and retain packaging and labels if you need to report damage or a discrepancy.
Warranty, returns and quality concerns
Check the warranty applicable to the exact model in the order documents; there is no single duration stated here for all products. For a claim, provide the order reference, model or batch, issue description and relevant evidence. Agree the review, any return authorization, shipping responsibility and remedy before sending goods back. No automatic refund or return window is established by this page.
Questions about these policies?
For an existing order, include its reference so we can check the agreed terms.
Ningbo Farsince Electronic Co., Ltd.Room 201, Building 4, Skyworth Innovation Valley, 1688 Zhaolong Road, Zhenhai District, Ningbo, Zhejiang 315201, Chinasales@qicable.com